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This courier service app is designed to optimize the delivery process, improve interaction between couriers and customers, and ensure the reliability and efficiency of order fulfillment. The app covers all stages—from courier registration to the completion of deliveries and payment processing.

Key Features of the App:

1. Courier Registration:

   • Couriers register by providing the necessary information, including a passport scan and choosing an equipment pickup point.
   • After registration, the courier authenticates in the app and completes settings such as enabling geolocation and selecting their mode of transport.

2. Order Map and Settings Screen:

   • After authentication, the courier sees the main map with available orders.
   • The courier is placed in a queue for orders and receives notifications about new orders.

3. Order Processing:

   • Once an order is accepted, the map automatically shows the route and estimated delivery time.
   • The courier can track the status of the order and receive notifications during the delivery process.

4. Tracking and Routing:

   • The app automatically plots the most convenient route to the delivery location, taking into account the time and complexity of the order.
   • The courier can view their current balance, statistics on completed orders, and received reviews.

5. Chat and Communication with the Customer:

   • The courier can exchange messages with the customer and make calls directly through the app.

6. Payment and Settlements:

   • The courier can view their balance and process payment for orders, including refunds in case of order cancellations.
   • The app also supports cash payments.

7. Order History:

   • The courier can view the history of completed orders, including details of each order and its route.

8. Handling Disputes and Emergencies:

   • The app includes mechanisms for handling emergency situations where an order cannot be delivered, or the courier needs to cancel it.

9. Review System:

   • The courier can leave reviews about customers, which will be visible to other users, and can also view their own anonymous reviews.

10. Shift Management:

    • The courier can start or end a work shift and take breaks as needed.

This app allows couriers to effectively organize their work, providing convenience in managing orders and finances, as well as facilitating interactions with customers.